services
Support Assistance Center
on-demand solution…
Contact Us Today
Do you need remote support? Contact us today. Serving businesses across the Gulf Coast, Pensacola, Mobile, and beyond.
GET IN TOUCH
GET IN TOUCH
I. General Telephone Support
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- Professional assistance to isolate and resolve general IT problems
- Isolate issues and implement resolutions
II. Certified Support Engineer
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- Experienced support staff
- Trained on operating systems, devices, and networks
III. Software Assistance
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- Commonly used applications
- Software Vendor Assistance
IV. Hardware diagnostics
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- Experience with most hardware vendors
- Lenovo, Dell, IBM, Lexmark, HP, and others
V. Call Tracking System
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- Instant Encounter Reports
- History of each support event